Every sale is extremely important to me and I appreciate each and every one. I will do everything I can to make your purchase a smooth worry free transaction for you. I would love to help you with your custom order/custom sizing so please let me know if you have any ideas that you would like me to work on for you. I will email detailed instructions for the "DIY" supplies/kits by request. I prefer not to use paper instructions if at all possible. Thank you, Tom
I will begin processing your order once I receive full payment. Most of our made to order items will be produced and shipped within 1-3 business days. The craft supplies and "DIY" items will be shipped within three business days of payment. My main goal is to complete the items and ship your items as soon as possible.
Please let me know if it is a rush order and I’ll try to accommodate your request.
You may pay for your order with the multitude of ETSY payment options.
Once your payment is processed most of the products will ship within 1-3 business days unless otherwise noted in the listing shipping details.
We will typically ship UPS ground for shipping.
Unfortunately we do not deliver to P.O. Box addresses.
Please note: For the longer table legs and for large orders I often ship them in separate boxes due to the length and weight of the pipes and fittings. I will keep you updated if the boxes are not scheduled to arrive on the same day.
At this time we do not ship to Hawaii or Alaska due to high cost of shipping for the heavy iron pipes.
Please report any damaged packages to me as soon as possible so I can address the issue immediately with the shipping service.
If you have any questions at any time please message me. I will respond promptly.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Is the black pipe painted?
"Black pipe" is the construction industry name used for this type of piping. It is dark in color (not black but a more dark gray color) unpainted steel like what is used in construction projects. This is typically what is often used in authentic industrial decor and interior design. The "black pipe" is paintable.
The black pipe "DIY" items are delivered as a parts kit and need to be cleaned (please read the listing product description). They have a thin coating to protect the pipe from scratching during shipping/delivery. I like to use A degreaser from Home Depot like ZEP 505 or a similar product in the spray bottle. Simply spray on the pipe and wipe off. Repeat this a few times to be sure all of the remaining coating is clean.
Custom and personalized orders
Many of our products are customizable including the shelving units and table base frames. If you have an idea for one of these items message me with your idea and include as many details as possible (with a sketch or photo example if you have one). Typically I can give you a quote for a table frame if I have the desired pipe diameter (1/2", 3/4", or 1"), length, width/depth, and height.
For shelving units I will need height (from ceiling to the bottom of the unit), shelf depth, space in between each shelf (in inches), number of shelves you want and the diameter size of pipe (1/2", 3/4", or 1" available).